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Custom Order Services

Ordering custom merchandise can be complicated. Researching products, requesting quotes, dealing with artwork files and vendors, navigating trademark and brand processes, shipping - it’s time consuming and mistakes can be costly.

Luckily, our team of custom orders experts is here to help! Tell us what you are looking for, and we’ll put together a personalized list of products that fit your unique needs and budget. All you have to do is make your selection and we take care of the rest. Quality products, guaranteed on brand at the best price possible, shipped directly to you.

Contact us to get started today, view our gallery for inspiration or read on to learn more.

Why order through the Bookstore?

  • Thousands of options: We source from a wide range of vendors, which means we can find a custom merchandise solution for nearly any need or budget! Bulk pricing is also available on our regular stock items if you don’t require customization. Not sure where to start? Check out our gallery for inspiration or contact us - we’re here to help!
  • All-inclusive pricing: Your quotation includes everything from artwork setup and proofing to final delivery based on the information you provide. There are never any hidden fees or surprises.
  • Marketing approved: We work directly with the University of Alberta Brand team to ensure that all designs adhere to current trademark, licensing and brand requirements prior to being sent to the vendor. You can rest easy knowing every item you order has been approved by the brand team.
  • Easy payment: We accept speedcode as payment as well as cash, cheque, debit, credit and PCard. Plus, University of Alberta campus orders only pay 1.65% GST.
  • Free on-campus shipping: Free shipping is available anywhere on campus, including Augustana and Campus Saint Jean. Shipping is also available for locations across Canada and around the world - see our shipping page for details.
  • Create a custom catalog: Does your department or group require uniforms or frequently order promotional items for events? We can work with your team to create a custom catalog of pre-approved department items to simplify the ordering process and ensure consistency.
  • Online presales: Doing a group order or fundraiser? We can set up a customized webpage where users can place their orders and choose options like colours, size, and even custom embroidery. Once the order deadline is reached, we’ll submit your order for production, and facilitate pick-up or shipping, either to a central point or to individuals. Visit our Fundraisers and Group Orders page to learn more.